Welcome to the Granny Smith Sports Online Store:
 
The following is a reference of terms and conditions that Granny Smith Sports deems applicable to any orders placed on our website. Shopping online with Granny Smith Sports commits you to these terms and conditions so, please read them with care. We will always strive to provide you with quality products, service and great pricing.

Payment Method:
We accept Visa, MasterCard, American Express and Discover. All online payments are processed via Stripe’s secure checkout system.

Turnaround Time:
All made-to-order boards will ship within 7 – 10 business days from the date of the order.
All in-stock orders placed Mon.-Fri. ship in within 2 business days.
Orders that are submitted after the 2:00 p.m. C.S.T. cut-off time will be processed the next working business day. (Excluding Holidays)
Orders that are submitted over the weekend will be processed the next working business day.

Shipping: 
Our standard freight carrier is FedEx.
All merchandise is inspected and packaged with care before shipping.
NOTE: All international orders are subject to pay their countries duties and taxes, Granny Smith Sports does not include these in the freight cost.

Claims:
All claims for shortages, errors, damage or other non-conformities of the merchandise must be made within five (5) business days from the receipt of merchandise.  Call or email our office during the hours of operation.
Phone: (626) 872-4367
Hours of Operation:
Mon.-Fri. 8:30 a.m. – 4:30 p.m. C.S.T.

Back-orders:
Out of stock items are subject to a delayed shipment. You will be notified via email or phone of the status. A partial shipment may be sent before the complete order is fulfilled however, the order will not be processed until instruction has been provided by the customer to do so.
In the event a partial order is shipped with the customer's consent, the additional freight charge will not apply unless, an expedited service is requested and differs from the original requested form of shipment. At that point, the difference will be charged.

Pricing: 
All prices are subject to change without notice. Items in your cart will always reflect the current list price unless merchandise is on sale for a period of time.
If for some reason, we come across an incorrect price, Granny Smith Sports will adjust the price and notify you before the order has been shipped. We will await a confirmation to continue process your order.

Sales Tax: 
Texas customers are responsible for any additional district tax over the base rate of 8.25%.

Discounts: 
Discounts advertised are limited-time offers and may not be combined with any other discount or coupon advertised. Some discounts may be limited to quantities, see restrictions that may apply in advertisement.

Coupon: 
Coupon codes advertised are limited-time offers and may not be combined with any other discount or special advertised. Some offers may be limited to quantities, see restrictions that may apply in advertisement.

Order Changes: 
Changes to your order will require a New Order to be placed.
Orders that have been entered and have gone through the shipping process cannot be changed and must go through the Returns and Refunds process.

Customer Service: 
Granny Smith Sports chooses to communicate with customers regularly via email, phone and or mail. This allows us to provide the customer his/her requested services in regards to matters concerning your account.

Electronic Communications: 
When you visit the Granny Smith Sports online store or send emails to us, you are communicating with us electronically. We will communicate with you by email or by posting notices our website.
You may receive the following communications from us:
Follow-up emails regarding the shipping status of your order.
Newsletter / specials
Updates on product changes

Reserve The Right: 
Granny Smith Sports reserves the right to refuse service to anyone; we can terminate accounts, cancel and revise orders to our discretion.
Granny Smith Sports does not sell to minors unless the purchaser is accompanied by a parent or guardian.

International Business:
Granny Smith Sports is servicing international accounts through Stripe.